Membership Terms & Conditions
PAPPAGRILL MEMBER CLUB CARD

On Dining Privileges

1. PappaGrill membership card gives you the benefits of special daily promotion for unlimited visits to GCC’s restaurant partners, 365 days a year with no blackout dates.
Please refer to the list of GCC’s restaurant partners under the “Dining Privileges”.
Dining on special dates such as Valentine’s Eve & Day, Mother’s Day, Father’s Day, Christmas Eve & Day, New Year’s Eve & Day, Chinese New Year’s period are subject to advance reservations and availability.
Benefits do not apply to take-away, catering, banqueting or booking events.
Diners are subject to paying any corkage charges that apply in individual restaurants when bringing bottles for personal consumption.
Certain restaurants may have specific terms and conditions which may overrule the prevailing discount structure.
One card per table, per party, per occasion rule applies.
Participating restaurants reserve the right to have the final decision in case of disputes.

On Lifestyle Privileges

Exclusive membership to WaveHouse Sentosa when you activate your membership onsite at WaveHouse Sentosa within your GCC membership term.
Enjoy 10% discount at WaveHouse Sentosa 365 days a year with no blackout dates when you present your GCC WaveHouse membership card during your membership term.
Exclusive members’ privileges at Aramsa Spa.
20% off all ala carte treatment menu.
Standard terms and conditions on booking, cancellation, etc apply.
Enjoy 10% off all ala carte menu (excluding alcoholic beverages) at Greenroom Cafe and Canopy Garden Dining & Bar on the total bill 365 days a year with no blackout dates when you present your GCC membership card during your membership term.
Exclusive GCC members’ privileges at The MakeOver Inc.
A complimentary personal makeover session worth $110. Please refer to the benefits as given in the gift voucher and the terms and conditions given on the reverse of the voucher.
“Family of Four” Makeover Photo Session, GCC Members’ special price @ $88.
Member must call GCC customer service hotline at 6100 8020 to register and will receive a confirmation letter to book for your appointment for the session.
Exclusive GCC members’ privileges at Image Avenue.
Member must call GCC customer service hotline at 6100 8020 to register and will receive a confirmation letter to book for your appointment for the session and an additional 5% discount.
Exclusive GCC members’ privileges at True Fitness, True Yoga and Bikram Original Hot Yoga.
GCC COMPLIMENTARY VOUCHERS

All GCC Vouchers enclosed in the membership package are valid for the use at the specified outlet only.
The vouchers are for one time use and have to be utilized in full. The vouchers cannot be exchanged for cash or any other services.
Most vouchers are non-transferable and must be surrendered upon arrival for the benefits to be available.
GCC vouchers’ benefits will only be extended on presentation of a valid GCC membership card when requested.
The benefits as given in the vouchers are accompanied by the terms and conditions given on the reverse of the voucher. These are valid strictly as indicated and cannot be extended or re-validated.
Benefits do not apply to take-away, catering, banqueting or booking events.
Vouchers must be used within the validity period of your membership term.
Lost or misplaced vouchers are not replaceable.
Vouchers cannot be used in conjunction with GCC membership card discounts or any other promotional offers. No two vouchers can be used together.
Participating partners reserve the right to have the final decision in case of disputes.
GENERAL

Gourmet Culture Club (GCC), hereinafter referred to as the ‘programme’.
The membership term (validity period) shall be for a period of 12 calendar months from the date of issue of the membership.
Your signature on and use of your GCC Membership Card constitutes your acceptance of the terms and conditions listed below.
GCC privileges are not extended to service charges, GST and government taxes.
The membership card remains the property of GCC and must be returned upon request.
This card must be signed by you and is non-transferable, non-refundable and has no value.
Your membership privileges will be extended only on presentation of a valid membership card. No discount/refunds will be accorded if card is not presented or used by anyone apart from the authorized card holder.
GCC and participating partners reserve the right to not offer the card and/or voucher benefits during any special promotion or event. Membership discounts and voucher benefits cannot be combined with any other discounts or offer.
Changes and/or additional benefits and promotions will be communicated to members via monthly newsletter. Please ensure that your email address is given to us upon registration or receipt of your package.
GCC’s benefits do not apply to take-away, catering, banqueting or booking events.
Any queries relating to the use of the card or its validity should be referred to the GCC’s management team whose decision is final.
Information is correct at time of publishing on the website. GCC reserves the right to add, modify, withdraw or delete any rules, terms and conditions, the participating partners with or without prior notice. Where possible, members will be kept updated on any such changes through the GCC website.
Without prejudice to any other mode of proof, through payment for the GCC membership, a member accepts these terms and conditions, as amended from time to time and agrees to be bound by them.
Fraud or abuse concerning GCC Membership Card is subject to appropriate administrative and/or legal action by GCC, including termination of membership.
GCC also reserves the right to refuse membership to any applicant without assigning any reason.
In case of a dispute of differences between the parties in connection with the programme, the same shall be decided by arbitration. The Arbitrator shall be the Managing Director of GCC or any other person nominated by him. The Arbitration shall be conducted as per the Singapore Arbitration Act.
These terms and conditions shall be governed by and construed in accordance with the laws of Singapore and all Card members hereby irrevocably submit to the non-exclusive jurisdiction of the courts of Singapore.

TRANSFERABLE AND NON-TRANSFERABLE BENEFITS

Transferable
Benefits may be used by the Member or by a Member’s guest. The Member/Membership Card need not be present at time of guests’ use of the benefit.
Non-transferable
Benefits may be used only by the Member and upon presentation of their valid Membership Card. Proof of identification may be required by participating partners.

LOST OR STOLEN

Safe keeping of membership package is the responsibility of the Member. Loss or theft of the membership card and vouchers must be reported immediately to GCC.
GCC Vouchers will not be replaced if lost or misplaced.
A fee of S$50 will be charged for each replacement. The new membership card will have the same expiry as the original membership card.

CANCELLATION

Cancellation of Membership will be honoured up to fourteen (14) days from the date of issue, but no refund will be issued until the membership card and all vouchers have been returned unused to a Customer Services Office. A cancellation fee of S$50 per card/membership will be applied.

PRIVACY STATEMENT

With the acceptance of the GCC membership, a member agrees that they can be contacted to receive information about the program benefits, special offers and new developments via phone, sms, email or letter. GCC will have access to your personal information which may be shared with GCC’s partners under strict privacy control.
Personal information collected by GCC will not be disclosed to any other third parties unless required by law or government agencies.
If personal information is not provided it may not be possible to manage your membership effectively or at all.
The Card member is to keep GCC updated of any changes to his/her particulars, mailing and email address.

LIMITATIONS OF LIABULITY

GCC shall not be liable for any amount greater than the membership fee to any member, as a result of, or in conjunction, his or her membership.
In no event shall the owners, operators, franchisors or licensors of any hotels or participating partners that may accept the benefits of membership herein, or any of their affiliated or subsidiary companies, or their directors, agents, managers, or employees, or the proprietor or the marketing agent of the Membership Program (hereinafter collectively “Protected Parties”) be liable for any indirect, special or consequential damages; and without limiting the generality thereof, including any loss, cost or damage to, or suffered by, the Member or others, arising from defects, negligence, delays, failure of performance or non-performance, including all claims, demands, obligations, liabilities, indebtedness, breaches of contract, breaches of duty or of any relationship, liability for acts, omissions, misfeasance, malfeasance, damages of every type, nature or kind suffered by Members or others, resulting from the action, or inaction of the hotel or its agents or employees in connection with the Benefits provided to Member herein. In the event of a breach of any of the provisions hereof by any Protected Party, the extent of any liability of any such Protected Party shall be limited to the amounts paid by Member as a subscription for membership in the marketing program.

INDEMNITY

You indemnify GCC against any loss to or liability of GCC as a consequence of the issue or use of your membership card and any breach by you of these terms and conditions. You are solely liable for all loss and/or damage to a Participating Hotel, Restaurants or Partner arising out of your stay or patronage at that Participating Partner and for claims by any person for loss, injury, death or damage of any kind arising from you.